No caller ID information available for call.

Call answered before second ring.

Caller ID is not enabled for the phone line.

Phone line is not plugged into modem.

Wrong COM port is selected in options.

Modem has not been properly initialized.

Record not in database

Phone number different than one in database

No database selected

Outlook Express will not work with

Record not in Outlook Contact

Phone number different than one in outlook

Outlook not selected in CallingNow

Outlook Express in use – CallingNow will not work with Outlook Express.

Open the TAPI dialer. By default, Phone Dialer is not added to the Windows Communication menu.

To open Phone Dialer:

1. Click the Start button
2. From the Start menu click Run
3. In the Run dialog box type: dialer.exe and press Enter
4. The dialer application will now open
5. Check the Edit->Options->Lines options for verifying dialing and device types
6. Try dialing a call from Phone Dialer